Monday, January 28, 2019

Banish Bureaucratic Bottlenecks (Alan did it in 5 minutes!)

Here’s a story that shows how Alan uncorked a bureaucratic bottleneck and got the project done.

“I was meeting with my co-worker, Tom, to go over progress on a project we were leading,” Alan, our past client said.   Tom complained, “For weeks I’ve been trying to get the info we need from the IT department – no luck.”  Alan said to Tom, “I'll be right back.” 

When he returned he said, with a smile,  “You’ll find the info you need in your email when you get back to your office."

Tom looked incredulous. “How did you do that???  And in 5 minutes!  I've been trying to get that out of them for weeks."

Alan said, "It didn’t take 5 minutes.  It took 5 years.  That's how long I've known Charlie – I worked with him on a project, and we make it a point to stay in touch."

Training by Contacts Count gives employees the skills to “stay in touch.”  To banish bureaucratic bottlenecks we teach practical, down-to-earth skills like Alan uses, such as how to:

  • Start a conversation and end a conversation
  • Make your value visible to others with stories and examples
  • Teach people what to come to you for, count on you for, recommend you for
  • Figure out a good next step when you want more of a relationship
  • Avoid asking for too much too soon . . . or too little too late
  • Be a “go-to” person whom people see as a resource
  • Mentor and support others to give their best
  • Show that you like other people (when choosing who to work with  others likeability is valued more than competence!!!) 
  • And Much More
We’ll help you come up with just the right program given your goals, time frames, audience, and budget.

Here’s what Kwame Ullman, a Medical Device Executive, said after attending a training at his workplace. “I was immediately taken by the applicability of Lynne’s advice.  She presented sound ideas on how to network.  I turn to Make Your Contacts Count when preparing for key industry events.  It’s filled with tools to build sustainable relationships. That training and the book were a professional turning point for me and changed how I think about nurturing relationships.”